Canyon Health Center is committed to providing safe and effective medical services during the COVID-19 pandemic in accordance with Placer County, California state, the Governor’s directives and federal (CDC) guidelines. Our number one priority is the safety of our patients, staff, and providers.
These guidelines delineate modifications we have made to minimize the risk of transmission by modifying the physical environment of our clinic and adopting policies and procedures regarding cleaning and disinfection of all clinic areas, screening patients, scheduling appointments, and providing treatments.
Environmental Cleaning and Disinfection
- GermGuardian HEPA filters are installed in each treatment room and in the waiting area.
- Only CaviCide is used to clean surfaces.
- High touch work areas are disinfected at beginning and end of each shift, and on a weekly basis (e.g., office phones, copier/fax controls, computer keyboards, back counter).
- High touch common areas (e.g., front counter, door knobs, light switches) that may be contaminated by spray, splatter, or touch are cleaned and disinfected after each patient visit.
- To facilitate environmental cleaning and decrease contamination risk, common spaces and treatment areas are uncluttered.
- Contactless payment methods are available and will be used whenever possible.
- Hand sanitizer is available at the front desk for patient use and in every room in the clinic for staff use.
- Patients wash hands in outdoor restroom before entering the clinic. Hands are washed or sanitized, as appropriate, for at least 20 seconds between patients, after touching patients, and after touching common areas.
Personal Protective Equipment
- Masks will be worn by all patients. If a patient does not have a mask, one will be provided.
- Practitioners and staff will wear a mask at all times while patients or others are in the clinic.
- Even while wearing face masks, staff will maintain physical distancing whenever possible.
Screening for Symptoms Associated with COVID-19
Pre-Screening of Patients
- All patients interested in receiving treatment at the clinic will
be asked to identify common symptoms of infection and be educated about risk factors.
Elements of Screening Questionnaire
- Do you have a thermometer at home? If so, what is your temperature?
- Do you have recent onset of cough, fever, or chills?
- Do you have shortness of breath, severe difficulty breathing, or chest pain?
- Are you experiencing inability to lie down because of difficulty breathing, or have any of your chronic health conditions worsened due to difficulty breathing?
- Do you have other acute respiratory symptoms (e.g., runny or stuffy nose, sore throat or painful swallowing)?
- Have you recently experienced any of the following: new loss of taste or smell, loss of appetite, vomiting or diarrhea?
- Have you experienced any of the following: unexplained onset of tingling in the fingers and/or toes, headache or muscle aches?
- Have you experienced new onset of pronounced, unexplained fatigue, experienced difficulty waking up, confusion, or loss of consciousness?
- Have you had contact with a person who has been diagnosed with coronavirus disease? Or have you had contact with someone who is symptomatic or who has suspected or known coronavirus disease?
- Have you been on an airplane or cruise ship in the last 14 days?
- In the last 14 days have you spent an extended period of time in a crowded indoor space without a mask or where the majority of people were not wearing a mask?
- What type of face mask do you have?
- Patient appointments will be scheduled so that there is no overlap among patients in clinic common areas or treatment rooms to minimize the risk of virus transmission and allow adequate time for disinfection between patients.
- Practitioner shifts and room assignments will be adjusted to accommodate physical distancing requirements to avoid patient overlap.
- Waiting areas are arranged to ensure that patients, practitioners, and staff can maintain physical distancing of at least 6 feet at all times.
- Access to the clinic is restricted to patients only. Guardians of minor patients or essential caregivers are the only exceptions.
*We also offer tele-health appointments and curbside pick- up of supplements.
Exposure control plan
- In the event that a practitioner, patient or clinic visitor reports experiencing symptoms of respiratory infection within 14 days of visiting CHC, Placer County public health. The clinic will be closed and thoroughly cleaned.
- We will follow the directive of public health to determine appropriate contact tracing procedures, and when to reopen the clinic.